Miserable - Research Associate CoStar Group Employee Review

2.0
8 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Great thing about the company is that there are a lot of recent graduates so there are always people willing to go to happy hour. Stocked fridge with snacks and drinks are a great plus and the holiday party is great. You do get a good introduction into commercial real estate and other companies do like to see that on a resume.

Cons

So I worked at CoStar until spring of 2014 and I have to say the experience was miserable for me. The 2 minute call minimum was ridiculous and stressed most of my coworkers out. It felt like every conversation you had you needed to stretch so you can meet that quota. You call on people that do not want to have anything to do with CoStar and some that bed for you to stop calling you. When you ask your manager what to do about that property they ask you to wait a month and just follow back up with them. I spoke to a lot of people who literally begged to be taken off our list, but I had to call either way. Most people wanted to confirm by email but management wanted us to call because that's where relationships are formed and I would agree but when people hate the company and do not want to talk with us at all I think you should take what you can get. As someone on here stated WAAAYYYY earlier, it is not the morning of that is the worst part its Sunday night when you know it starts all over.

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CoStar Group Response
11y
Thank you for sharing your thoughts, and I’m sorry to hear you did not have a positive experience at CoStar Group. There have been a lot of changes in the past year, and I think you may have been able to enjoy some of the improvements made to ensuring that quality is the focus of our research. At the end of the day, it’s not how many two-minute phone calls a researcher is able to make, but how a researcher is able to develop better relationships with their contacts. Among other changes, email interactions with contacts are now more easily documented in the system to better show contact with clients who prefer emails. Feedback like yours has been able to jumpstart similar changes, and we appreciate the feedback. Best of luck to you in your current position!

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