Glorified Call Center - Research Associate CoStar Group Employee Review

1.0
31 May 2018
Recommend
CEO approval
Business outlook

Pros

Hours are 8-5. Never have to work overtime. $60,000 a year and good health benefits.

Cons

Your employment is completely reliant on metrics that are impossible to hit. Majority of the commercial real estate industry hates CoStar because they are a monopoly and operate on a "take it or leave it" attitude. This means your portfolio will consist of people who hate talking to you every month for over 90 seconds and therefore will not speak to you making it once again impossible to hit the required metrics. There is absolutely zero room for growth at this company. You will sit with a headset on at your desk for 5 years before any kind of change in your career. You are treated like a child. You cannot look at your phone, talk to colleagues, or anything unless you are in a designated "common room area." Feedback you provide from your clients will never go further than your manager. Once again they operate on a "take it or leave it" attitude. No body knows what is going on or how to fix anything EVER. There is a huge disconnect across all departments. You reach out to one department to fix something and they tell you to reach out to another and so on. After 5 months of back and forth maybe it will get fixed or your client will have already blocked your number and canceled their subscription. Keep in mind you will still be required to call them every month. Honestly I could go on and on. This place is horrible and an embarrassment to have on your resume since the industry hates CoStar. Save yourself the stress, do not apply here, and find yourself a job you can be proud of.

Explore other reviews about CoStar Group

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Development, work life balance, competitive environment, career growth opportunities

Cons

A lot of priorities to juggle

1
2.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

I worked for Homes.com - Great first job out of college to learn a lot about sales and can make good money in the first 3 months - FIND PEOPLE THAT HAVE DONE THIS JOB AND HAVE LEFT AND FIGURE OUT WHY CUZ THEY'LL TELL YOU

Cons

I worked for Homes.com - You're doing 3 jobs in one and the pay does not reflect that - it is churn and burn. The average tenure here is 7 months - Management doesn't know what's going on 3/4 of the time. It is all up to the CEO and he's on his private jet more than 3/4 of the time

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