Pros
~ only the money - Richmond office pays 60k! ~ Classic 9-5 - clock in, take lunch (company pays for you to use facility cafeteria with a monthly debit card as an employee benefit in order to get a free lunch), and then clock out. ~ If you like to be treated like a child while doing data entry and deal with recorded soft passive aggressive calls that need to be 90 seconds in order to count, and want something that will pay the bills, do this. If you're looking for a Career, run away, unless you like call center/telemarketer type work. ~ Research Associate level I, II, III, Senior - it doesn't matter. Expectations are all the same regardless of work load and title (makes no common sense) with the goal of trying to get 20 interviews, and 45-50 attempts everyday. ~ You are forced to say branding statements that makes you sound like you are selling something which they force you to say for every call - ~ It's 2017, the company is filthy rich and can pay for an ad (tv, internet, etc.) to truly sell/market what they do and are about - but because they are actually collecting commercial real estate information that should be public and reselling it back to the brokers by putting their lease and sales deal into their database - which is what your job is. They have us sneakily brand to mask what they truly do. They deceive their works the same way they have us as workers deceive the brokers we interview to collect their data. And don't forget it doesn't count unless its 90secs so at the end of the month to reach center update frequency - cuf -which they are all obsessed about to win bonus money that is heavily taxed once you receive it and a rental car (tesla), they have you calling back the same brokers at the end of the month even if you talked to them already and actually verified their information in order to capture this foolish metric because you're not helping, you're just getting 90secs on the phone and that is the bottom line.
Cons
Call Center , nothing more - don't listen to fake idealism of Commercial Real Estate Bull from what they are selling you. - company is looking to make money - you are just the ant worker. Bottom line is 15-20 interviews (with mention of branding statement, 50 attempts everyday to secure your spot). No Pros - I take it back expect you are getting paid 60k to work at a glorified, boosted up call center with fake leaders boards with metric numbers changing everyday, week, month who knows, fake managers (who are scared of upper management which is why the probably act fake and have unnecessary huddles everyday coming in with fake brainwashing pep talks about doing the work), but real good hearted overqualified co-workers who all seem to be either really young right out of college, or in their late 20s, and the latter half of the employee population range between 30s-50s who are the only real/good thing about working at this company other than the money.