You're having a laugh - Customer Team Leader Co-op Employee Review

1.0
13 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Co op aren't a bad bunch. Quite soft and decent benefits package. They're quite good to us even if they are out of touch.

Cons

£10.45 an hour to manage a shop? Outrageous. You can do the same job at Tesco for £1 an hour more. I know because I used to do it. They binned off all the Team Managers and expected us to carry the workload for 95p more an hour than the staff! Just one manager in a large shop taking big bucks, only her and Team Leaders trying to do all they can under the *Fit For Future" program. I feel sorry for my manager, she can't recruit new team leaders and no one else wants the extra responsibility for the outrageously low pay. The pressure is immense, you're expected to be a manger for little more than minimum wage. Who would ever want to work weekends, bank holidays, late nights and early mornings managing a large shop and a team of staff for £10.45 per hour when you can get jobs cleaning toilets that pay more?

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Co-op Response
4y
Thank you for your review and for highlighting the great benefits package that we have. From April 2021 we aligned our pay for frontline store workers to the Real Living Wage. We continually monitor the market to make sure Co-op salaries are fair and competitive.

Explore other reviews about Co-op

5.0
18 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
8 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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