Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (661) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 588 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 279 reviews)); "The people were great and kept you sane" ((in 273 reviews)); "Great team manager and colleagues" ((in 260 reviews)); "Good benefits and that’s about it" ((in 167 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op redundancy and their outlook for job security at Co-op in 2026.

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Co-op reviews

Could be worse - Claims Handler Co-op Employee Review

3.0

4 Sept 2017

Claims handler

Recommend

CEO approval

Business outlook

Pros

Good holiday allowance, not too busy or high pressure. Colleagues at the same level are great to work with. Lots of other areas of the company to move to.

Cons

Low salary and disorganised management. They hire internally for new positions to save money but end up with people doing jobs they have no experience in.m, and it shows. Incentives schemes for bonuses are full of loopholes so we lose out

Co-op Response

Hi there, thanks for the feedback, we'll make sure it's fed back. ^Scott

Explore other reviews about Co-op

5.0

18 Aug 2025

Sales

Recommend

CEO approval

Business outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

Co-op Response

10mo

Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.

3.0

8 Sept 2025

Team leader

Recommend

CEO approval

Business outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

Co-op Response

9mo

Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.

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Could be worse - Claims Handler Co-op Employee Review

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