Mix of highs and lows - Operations Manager CloudKitchens Employee Review

3.0
17 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Hustle culture, merit based, fast moving, growth opportunities, work life balance

Cons

Culture, management was very US centric

Explore other reviews about CloudKitchens

5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Always someone you can turn to for help

Cons

Lots of tickets via Zendesk per day

1.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- For the most part, you get to decide your own schedule. - Base pay is good. It's a 50/50 split. However, you won't be making OTE ever.

Cons

- You're selling to restaurant owners, so you definitely need to work evenings and weekends if you want to have valuable conversations. - The company has a bad reputation with lots of lawsuits and this gets in the way of closing opportunities. - Facilities are dirty and this also gets in the way of closing. - Several managers left the company, and half a year later they still haven't hired anyone. - Commission structure is against you. If 50% of their new customers churn (which is actually better than the industry average) then there's a 50% chance you don't get your full commission for each sale. Those are terrible odds. - Several outbound sales people have been laid off. They don't even mention them. We just stop seeing them in the meetings. - Even though there aren't that many internal meetings, they constantly get thrown onto the calendar and rescheduled last minute. - Nothing fun. The company rarely does sniffs and doesn't follow up with it.

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