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      Clearlink

      Engaged employer

      Clearlink reviews

      Just Don't - Sales Clearlink Employee Review

      1.0
      16 Oct 2018
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      It is a place to work that gives you a paycheck.

      Cons

      I resigned three months in, worked at the Scottsdale location. Management follows the 'good old boy' mentality, advancing guys who they like regardless of skill or leadership ability. No females in leadership at all - they are in support roles such as employee advisor and such. As I mentioned, I resigned and gave a specific date as my last day which I followed. However, 4 days after my last day I get an email saying I was terminated. Also, the pay really is VERY low (commission and base) for the work I was doing. Rude department heads who know nothing (said to an employee who hasn't worked in call centers that the number of calls a person takes does not affect conversion, had no idea what revenue per hour meant, etc). They also made agents use their call flow, which is not a 'fit all' flow, which left many calls sounding idiotic. But if you DON'T use it they take you pay. They also will treat you like children, taking PCI compliance to the micro managing level (taking napkins off your desk because they are paper?) Just do yourself a favor and go to a different place - there are literally a million other places that will treat you better and pay what you are worth.

      avatar
      Clearlink Response
      7y
      We are sorry to hear that we did not deliver the exceptional employee experience that we strive to provide. Regarding our compliance efforts and policies, there’s a fine balance between delivering a good customer experience through compliance and coaching, and ensuring our people are adequately rewarded for their work -- but we are always looking to improve and would love to find out more about your specific situation. As for females in leadership, our executive team recently signed the ParityPledge, which is a commitment to interview qualified females for every open leadership position in the level of Vice President and above. However, we’ve taken it a step further and committed to doing this for directors and above, as well. We are constantly making strides to advance our inclusion and diversity efforts. Please reach out to us at HR@Clearlink.com so that we can learn more about your specific experience and get the conversation started.

      Explore other reviews about Clearlink

      5.0
      4 Sept 2025
      Creative director
      Recommend
      CEO approval
      Business outlook

      Pros

      Love my boss and love the office. Great benefits and good wfh flexibility.

      Cons

      Hardly any. Tough clients but that comes with any job.

      1
      2.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -Uber Eats Vouchers/Vouchers for food on campus -PTO hours are added every week

      Cons

      Clearlink went from a CEO that didn’t give a single care about the employees to new leadership that seems to care now but with that, I feel like the new people aren’t aware of what’s really going on. When you’re hired here, boy, do they sell you the dream! Everything is good, and slowly you start to lose hope & very quickly you learn this company is going downhill one way or another. I was part of the social team for years. We were promised growth and new opportunities and that NEVER happened. We’d bring up concerns about leadership in our individual team and the concerns were NEVER taken seriously, because as I easily learned, this company is like high school, they will protect their friends even if it means losing a brand partner. The higher ups will have random meeting to talk about the department & there’s specific higher ups who feel the need to show off their Disney trips/cruises while some of us are struggling to even keep up with bills and living paycheck to paycheck. Overall, there’s A LOT of broken promises on growth. Pay sucks and it’s hard to get a pay raise. Any concern you bring to a higher up will leave you ignored or they won’t do anything about it. Your career won’t grow here unless you’re BFFs with higher ups that have been there forever.

      1
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