Don't do it! - General Manager Chuck E. Cheese Employee Review

1.0
4 Mar 2015
Recommend
CEO approval
Business outlook

Pros

Free food. Working with good people. Opportunity to advance up to the GM level.

Cons

As a tenured GM I can say that this company used to be good to work for. I have worked here for over 10 years and was happy until a year ago. CEC was purchased by a conglomerate and all they care about it their bottom line. CEC says that, "Our greatest asset is our people," but that is a lie becuase people don't show up on the left side of Apollo's balance sheet. The company cut all managers pay and hours and expects way more work. I've had great annual reviews 3 years in a row and have not gotten a raise. The companies labor expectations are absolutely ridiculous. It is entirely too stressfull and nothing gets done right. Instead of doing 5 things at 90%, we do 10 things at 50%. As a GM you will spend 90% of your time cleaning, and making/taking orders. The company relies too much on surveys and you will get called everytime you get a negative survey and It makes everything even more stressfull. But we are getting the negative surveys Becuase we don't have enough labor to train everyone properly or staff the business. The entire company has been down in sales for years and they love to blame operations. They make it so GMs can't bonus unless they are up in sales, but the concept is out of date, and GM base salary is ridiculous.

Explore other reviews about Chuck E. Cheese

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Talking to people Learning new things Ordering food by myself Just seeing the view

Cons

The new screens Temperature Fun passes

1.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

-They give you free food up to $30 -The benefits are fairly decent -High mileage pay for traveling -Lots of diversity and inclusion

Cons

-The worst upper management you’ll ever work for. Constant micromanaging. Sets unrealistic expectations with zero support or assistance. All while they take long vacations. -Preach “company standard” but flip flop on every decision with no notice -Constant labor crunch. Expects miracles with ~3 people on shift. -Will have to work out of your area with no added pay -Training is hit or miss. If you don’t speak up immediately about something you weren’t taught, they will blame you. -If salaried, will probably have to work over 40hrs will no additional incentive -Customers above all else. They are rewarded for complaints and you will definitely be punished. -Heavy AI usage. Even in biased customer surveys that will count against you.

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