Best Job I've Ever Had - Customer Service Chewy Employee Review

5.0
24 Jun 2016
Recommend
CEO approval
Business outlook

Pros

The pay is great, the people are people you'll want to be friends with and there's plenty of room to grow with the company. Overtime is readily available and insurance is incredibly generous. They'll invest a lot in training you and will always work with you to make you better.

Cons

You have to work hard to advance. If you don't apply yourself 110% you'll stay in the same position. If you put your best foot forward, you'll grow quickly.

Explore other reviews about Chewy

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Smart people, tech at industry level

Cons

Dipping stock each quarter, noticeable cost cutting (parking fee, paid snacks)

3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I am an artist and I get to do an art-related job. The schedule is flexible when things pop up. I get health insurance and 401k and a lot of free food, and there is free gym access in the office building. The people I work with are all generally very cool, friendly, and/or fun to work with.

Cons

The pay rate is below the industry standard for production artists. I am not able to afford a place of my own. I live with my parents and I work another job to supplement my income. I am basically surviving and able to pay all my bills, but I would not be able to live a full life on my own with the pay rate as it is now. The work culture portrays itself as progressive and inclusive place but it is the typical corporate toxic environment.

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