Good Opportunities with room for Growth - Customer Care Manager Chewy Employee Review

4.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunities for growth. Good health, vision, and dental benefits. Senior Management is supportive in my personal experience. Welcoming and supportive culture that is accepting of diversity. Decent paid and unpaid time off policies. Management seems to genuinely care about employee's mental health

Cons

Hourly wage is not a living wage on a single income. HR has been unreliable in my personal experience. No sick time off unless you live in a state where its mandated.

Explore other reviews about Chewy

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Smart people, tech at industry level

Cons

Dipping stock each quarter, noticeable cost cutting (parking fee, paid snacks)

3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I am an artist and I get to do an art-related job. The schedule is flexible when things pop up. I get health insurance and 401k and a lot of free food, and there is free gym access in the office building. The people I work with are all generally very cool, friendly, and/or fun to work with.

Cons

The pay rate is below the industry standard for production artists. I am not able to afford a place of my own. I live with my parents and I work another job to supplement my income. I am basically surviving and able to pay all my bills, but I would not be able to live a full life on my own with the pay rate as it is now. The work culture portrays itself as progressive and inclusive place but it is the typical corporate toxic environment.

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