If you have two career options.. chose the other one - Membership Growth Consultant ChenMed Employee Review

1.0
26 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Health Insurance PTO Flexible Schedule

Cons

For one, training is a disaster. They pretty much throw you out to the wolves and expect you to do good. Commission structure is nearly impossible. You only get commission if the patient completes their first appointment, not based on your hard work of finding seniors in the community. Also, at least 7 seniors have to complete their first appointment before you even get a commission payout... so if 1 of 7 don’t show up, you won’t get paid for the other 6. The company makes money, but we don’t. In Broward, quota is 11 seniors per month. Much harder than you think… and I am a closer! Referral process is an absolute nightmare. You aren’t just changing the seniors primary.. you are pretty much changing all the specialists too. Chen believes in “coordinated care”… no they’re just greedy. They want patients to go through their CPL (providers list) because it’s more affordable to them not because they actually have better coordination of care. The CPL they use is garbage. All you hear is negative reviews about the doctors. So now think about how hard it is to bring in patients.. why would a 95 year old senior want to change their Cardiologist whom has saved their life 5 times? And that’s just one specialist.. the answer is they don’t. You have officially chased your tail around for a month. Now completing drained and stressed because “IT’S A SALES JOB” and your job is on the line..

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ChenMed Response
2y
Thank you for taking the time to share your feedback. We are truly thankful for our employees’ valuable time, dedication, and contribution to our organization. We would like the opportunity to discuss your feedback in detail and want to offer our Employee Relations email as a point of contact. Please reach out to employeerelations@chenmed.com.

Explore other reviews about ChenMed

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

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ChenMed Response
2w
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
2.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote Work Flexibility: The ability to work from home offers a great work-life balance and a highly flexible day-to-day environment. Excellent Peers: The general staff and fellow employees are incredibly nice, professional, and great to collaborate with. There is a strong sense of peer-to-peer camaraderie.

Cons

Disrespectful Direct Management: My immediate supervisor frequently displays a disrespectful and condescending attitude toward direct reports. Constructive feedback is non-existent; instead, mistakes are met with public or private hostility rather than professional coaching. Complete Lack of Support: Management offers zero support when challenges arise. They provide no guidance or assistance leaving direct reports entirely on their own to figure things out.

1
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ChenMed Response
1d
Thank you for sharing your experience and for your three-plus years of dedication to ChenMed. We take your concerns about management behavior and lack of support very seriously. Every ChenMed employee deserves to be treated with dignity and respect, and to receive the guidance they need to succeed. This is a core part of who we are and how we expect our leaders to show up for their teams. If you are open to sharing more details, we encourage you to reach out directly to our HR team: employeerelations@chenmed.com, where all concerns are handled with care and confidentiality.
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