I decided to write this in hopes that it can help some of my former colleagues in the data team, analytics and BI. I'm sure they will probably say, oh this is a disgruntled employee but I didn't leave disgruntled. Just telling you what I saw.
The biggest issue is that the founders rule by fear. There is no leadership there at all. They keep bringing people in and make them report to the same person creating the problem in the first place. They hire the fox to take care of the hen house. Heard the guy that was just there to fix this mess was fired this week and everyone said he was a nice guy who knew what he was talking about. I'm sure they will keep trying to do the same thing and I'm sure this time it will work even though nothing else will change. Insanity? If you say something you are risking your job so everyone just stays quiet and says yes to very bad ideas. Not all of them are, but a lot of them are. Then we would all go back to our desks and talk about what a bad idea that was. If the founder asks, can you get this done by Friday? Everyone just says yes for fear of their jobs. Then we have to cut so many corners that I won't be surprised if all that crumbles someday which would be sad because of all the patients it would impact. I saw people who spoke up and then the wife would take care of it by firing you. Saw it more times than I can remember. What happened? Then the wife would pull us in a room and make something up that didn't make any sense like if we were stupid. Completely insulting. We already know what happened. The same thing has been happening for years.
They claim to be guided by their faith, but I've never heard of a God that treats people like disposable humans. Great when you can do something for them but the minute you don't agree with them, you get fired. I left for one reason and one reason only. I did not trust that one day that could happen to me for no apparent reason. All because I told them that to do things right it would take a bit longer? Not worth the stress of going in there every day worried about your job. Meanwhile, we were building junk and just putting lipstick on a pig. Looked nice from the outside but under the covers it was pure junk. We would build pretty junk and nobody could say anything. I've also never seen an owner take some much credit for everything that happens. They literally would tell us that no other team knows what they are doing. They are the smartest, they are the founders, they are brilliant, everyone else is clueless without them. The big joke around our campus was wondering when they will retire. How in the world will they retire if they think the entire system is being kept up by them? Laughable. They would even make comments that their own sons are clueless on how to run this business. That doesn't seem like something God would be proud of and at the end of the day, isn't the entire company supposed to be your team? Not just us who report to you? Yes we smile and we don't speak up when we were asked if everything was ok but who the heck is going to put their neck on the line? I guess we have to leave there to feel comfortable enough to say something after. I always hated how adversarial the culture was with other teams because I loved working with all other teams, but it is hard when your founder tells you to only trust our team. Worst part is he didn't realize everyone knows it like if it was a secret. Everyone knows we had terrible customer service, a terrible reputation, and silence is not acceptance.
Yes this stuff happens in every company that you can get fired for not doing your job, but there they will fire you if they don't like you, or if you are not a yes man, even if you are a strong performer. At least on the data teams and BI. I don't think it is that way in other areas. I hate to say this, but the company will be so much better off when they retire. At some point you have to set down your ego and realize that other people will do it better than you. Instead they hire leaders that just say yes yes yes. All the other departments are stupid, we are smart, and we have to do whatever it takes to keep the company alive. If you were so smart, then you would realize that if all other areas succeed then you would as well. Unless the checks are only coming to you when you put down other people, then you are not as wise as you think. Ops doesn't get it, clinical doesn't get it, only we get it. We had a bunch of people that barely understood what the business does, but when we would try and learn the founder would tell us that they don't get it and only he gets it. Nobody is willing to tell the founders that the founders don't get it and everyone else actually does get it, except our team lead by them. But intimidation will keep people quiet. Nobody wants to lose their income.