Great place to work! - Concierge Charm City Concierge Employee Review

Simpli, hands down, has been such an awesome company to work for where everyone from top to bottom is approachable, kind, and caring. I highly recommend working here and here’s why: I’ve been in the workforce for about 17 years - this wasn’t my first job, not even my second, so I know what it’s like out there. I’ve worked in businesses where it was ownership versus employees. I’ve also worked in a business where upper management and the team worked in harmony due to transparency, communication, and being able to overcome challenges and hardships together. Simpli is the latter and continues to create that family atmosphere where everyone feels welcome, heard, and valued. As an experience manager, you have an opportunity to building relationships with your team and your clients. You have full support on the backend as you fulfill client request which consists of several fun events (think ice cream socials, employee gifting, wellness workshops) while maintaining an exciting and enhanced work experience to the everyday worker. Your whole goal is literally to help make someone’s day. In terms of growth, you do get recognized if you show initiative and if you’re great at communicating internally and externally. This effort doesn’t go unnoticed and upper management loves promoting from within. In regards to diversity, Simpli is very diverse! I should know…and that’s always the first thing I look for. I currently work for Simpli and I continue to have a positive experience. As for the past negative reviews…that’s up to you. Some of those were during the height of the pandemic where it was a heart wrenching time for businesses and their employees. I’d also take into consideration that as a society, we are more inclined to leave a bad review than a positive one. And lastly, every company goes through highs and lows - what matters is if a company evolves…and that is exactly what is happening here.

I honestly don’t have any cons. You’ll experience growing pains when first starting out, but that’s with every job. Some days may feel more challenging than others, but that’s just how it is in general. I haven’t experienced a time where I ever thought about leaving.

There were absolutely no pros working here

This company ran me to the ground and drained me to the core. This company overworked me, used me, abused me, then discarded me when they were done. This company will send you to client site with no support, and no forewarning of what is going on with the clients. The clients will be toxic, demanding and condescending and Simpli will know this and still send you there. I could not even put on PTo for a MENTAL HEALTH break (which I specifically told them I needed). They will call you all hours of the day to come an and pick up shifts as well even if you are already working a full shift at another site, they don’t even care to THINK how much burnout that will cause! There is also no room for growth and they pay you poorly.