The one word to describe Chamberlain University is dysfunctional. You can't grow a career with the organization. There have been, in the last year alone, 3-4 mass layoffs. I have personally had multiple managers because they can't figure out how to structure an organization.
Performance goals? Who knows what they are at this point. I sure don't. They laid off/downsized the almost the entire marketing department around July 2024 because they weren't meeting their enrollment numbers. It's short-term thinking because no matter how many external factors could be preventing people from enrolling, those quotas are a must to make sure the company meets its margins.
What really destroys the culture--the culture has become toxic at this point--is being told that we are beating expectations and having record earnings quarter-over-quarter. Then why are we continuing to lay off people?
Also, employees now have to return to the office 4 days a week, even though everyone has their schedules full of Teams meetings. I guess that in-person collaboration is so important? No, it's not.
Don't bother with HR either, as they don't actually care about employees. They force people to submit cases through a portal and direct people to FAQs for answers versus taking time to talk to someone.
My advice to anyone looking for a job, especially in marketing? Look elsewhere. This is not a company to be a marketer. Marketing is a joke here. Things are managed like they were a decade ago instead of advancing with the times.
I haven't been with the organization long, but I started updating my resume and looking for new opportunities within the first few months, as this organization ultimately feels like a sinking ship.
