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Century Support Services

Engaged employer

Fair Honest Review - Account Manager Century Support Services Employee Review

2.0
15 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Decent Pay Holiday Pay PTO Attempt at a good company culture.

Cons

False Promises Immature Work Environment Poor Management Firstly, I did not completely hate my time at Century. Some of my coworkers were very nice helpful. On the other hand, Management is aggressive and pay structure is poor. I was an account manager meaning I was responsible for settling client’s actual debt. The whole department is put into splits which is which accounts you are responsible for, obviously people who have been there good better splits. Management tries to say it’s not on purpose, but it is. You can money make here but it’s very stressful. The Management is very cliquey and rude. They try to have a good company culture but honestly people are so catty and have a High School mentality. Do you self a favor do not quit your job for this company. Now, the upper management are clueless and are the fakest nice people I have ever seen. I choose to leave on my own. The job was simply not for me and that’s ok and not their fault. I just saw many false promises and lies go on during my time there. It is very uncomfortable. By the way the amount of work drama that goes on with people having relations with one another is so unprofessional and huge problem it seems they have. Overall, company has potential but certain managers they have there will cause them a problem moving forward. Especially in the negotiations department.

Explore other reviews about Century Support Services

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Good earning potential if you’re willing to work hard. Supportive coworkers, fast paced environment, and you learn a lot about communication and problem solving. Every day is different and management is usually willing to help if you ask questions.

Cons

Can definitely be stressful at times and the job isn’t easy emotionally since you speak with people going through financial hardship all day. Metrics and pressure can be high depending on the day.

2.0
7 Aug 2025
Recommend
CEO approval
Business outlook

Pros

-Genuinely supportive manager -Belief in the company’s mission to help people get out of debt -Some solid coworkers and team camaraderie

Cons

I wanted to like working at Century. I genuinely liked my manager as a person, and I believed in the mission of helping people get out of debt. But a change to the commission structure between one year and the next severely impacted my income. Despite stronger effort and more production, I ended up earning around $20,000 less than the previous year equaling a 29% pay cut. Ironically, I had to file for bankruptcy because I couldn’t even afford the monthly payment on the very program we offer to clients. The reality is, the pay no longer met the median cost of living in my area. I’m getting paid 46% under my state’s median income limit per my household size. That’s including my base pay and commission. Bottom line, I gave it my best, but the goals are unrealistic and the compensation simply isn’t sustainable. Would I recommend working here? Honestly, no. Like it or not doesn’t matter. I simply couldn’t afford to work here anymore.

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