They consolidated pre-sales solution engineering, customer success management, and post sales value realization roles into one value engineer role. As such, there are a lot of customers who had 3 people supporting that now only have one but are still expecting the same amount of output. When this role consolidation was completed they laid off the whole customer success org and have now realized there are not enough value engineers to do the work. As such, they are rehiring a significant amount of value engineers. This is the type of poor planning and lack of foresight that permeates the entire organization. The vertical you're in and how much your direct manager cares for you is going to significantly drive your experience. Pay is meh and the true account executives get significantly higher base and commission while doing less work. Career development framework is ridiculous (no one is going to hit the levels/skills required to move up in the org) and frankly they've told us that the career development framework is a guideline and all that really matters is sales. If you value fair pay for reasonable work, I'd look elsewhere.