Pros
Good team to work with. Some in-house training. Immediate management are down to earth people that take care of their employees.
Cons
No real posibility of promotion. I worked there for 18 months on a zero hour contract, giving them all the availability and all the hours they needed off me. Even though we were severely understaffed, they never considered promoting me to supervisor, getting more waiters or giving me a full-time contract, which other members of staff had. Also, next to no training provided, even though they call themselvas an academy.