I worked at Catalent from 2020-2023 in Supply Chain. When I started, the leadership team was transparent, honest, and committed to the staff while also doing whatever possible to meet client requirements and executive leadership goals. I quickly saw that no matter what middle management (Mgr, Sr. Mgr, Associate Director) tried to do to make it easier for the lower level staff, they were told to "do whatever it takes" to meet unrealistic financial goals and project timelines. In an effort to be competitive with other CMO's, Catalent provides shorter timelines and better budgeted contracts that aren't feasible from an operator perspective. The result is a highly talented team working 70+ hours a week with no overtime and low bonuses. These talented people make it 2-3 years before looking for employment elsewhere. You learn a lot at Catalent, but at the cost of your personal life and mental and physical health. The introduction of a new ERP system with SIGNIFICANT constraints while increasing the run rate of multiple client programs with no updated SOW adds to the chaos that is a normal day at Catalent. If the CEO and executive leadership team along with Comm Ops and BD accurately position Catalent to sign contracts and allow their talented team to execute on them, they will find themselves in an overall much better position then driving their talented staff into the ground for unattainable finances and production KPIs. Please listen to your people.
