No Growth Opportunities - Customer Success Manager Casepoint Employee Review

Really good management and great team

If you dont keep up with the pace it could get a little daunting

The software has only one moat with security for the Federal Government. Some good people but leadership is lost. It's all about the numbers. Former CEO Haresh had it all right.

Big leadership changes with Zero experience in the Legal Space. Company is focused on big government contracts where they are only one of 6 companies that can do the work. All development focus is on FOIA. Top talent either quit (Some very abruptly) or shown the door because they disagree with management. Says they are GenAI focused but has not released a working product to customers. Does not service the law firms side of the business and does not have a transactional product to sell to land customers. Long sales cycles and management acts like they are selling the only product on the market. Not part of the Gartner or Forester list. Active Class Action Litigation