Regular customers is why I continue to show up - Anonymous employee Caribou Coffee Employee Review

3.0
30 Jul 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Love the free beans each week, and shift drinks. Getting to know the regular customers. Like the variety of coffees offered.

Cons

Lack of communication across all levels. Team members are not always informed on changes. Stressed out store managers taking it out on good employees. Not enough hours and low pay.

Explore other reviews about Caribou Coffee

5.0
22 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn menu and recipes

Cons

Bad tips and not great pay

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Usually nice coworkers, good regulars, tips can be really good if you’re working busy shifts

Cons

Over worked and under paid. General managers are hit or miss and if yours is bad, you’re screwed and they won’t be held accountable. Some coworkers are bullies with no repercussion. Unfair task delegation. Hard to get full time hours unless you’re upper management.

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