Poor, incompetent middle management - Anonymous employee CareDx Employee Review

2.0
20 Dec 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Primary job duties were relatively easy Decent pay for my position (can't say the same for entry level positions)

Cons

The middle management throughout at this company is awful. They will not respond to your emails when you're trying to work cross functionally, and then they try to get you to do their work because they don't know how to do it themselves. Although primary job duties were relatively easy, the job was made much harder by other teams and an incompetent boss trying to get you to do their work. Your bosses will not listen to you. You can complain about your incompetent supervisor to their boss for months and your complaints will fall on deaf ears, with no plan to remediate and no consequences for your underperforming boss, all while they take credit for the work that they're supposed to be doing. You will not get promoted despite going above and beyond for over a year unless someone else (rage)quits.

Explore other reviews about CareDx

5.0
9 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

Cons

No concerns, this company is moving transplant care forward!

1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

Cons

For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

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