Great product, culture discourages personal growth - Anonymous employee CareDx Employee Review

3.0
26 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

AlloMap is a great product and sustainable into the next generation of personalized medicine. Post IPO means there is money to fund R&D on a promising new product as well. Most people recognize the value of the test to the patients and work very hard to provide quality results. Business is improving and sales will continue to rise over the next two years, but there is a cap with such a specific test.

Cons

-Division of office - business operations and mgmt is on second floor while the daily tasks of the company are on the first floor. Literally 'beneath them'. -No opportunity for growth, job tasks are mainly tasks - no room for input or creative thought - the managers save all the important decisions for themselves in order to seem important.I'll echo the sentiment of another reviewer that the employees/manangement who have been here the longest seem to keep valuable information and tasks to themselves in order to succeed - withholding information and experience that could help new hires. -Inadequate training policies, haphazard procedures that could be made many times more efficient with an overhaul. -Discouraged from suggesting improvements. I have suggested many improvements to daily tasks and have been shot down each time. -High turnover. A company of 60 people fires 5 of them in less than a year, and several experienced and competent employees left willingly. -Bad communication between departments and a lot of snark about what 'they' want, do, or need. No teamwork attitude. -Overwork. Several coworkers work >40 hours EVERY week. This is not healthy, and it encourages new hires to feel like they have to follow suit.

Explore other reviews about CareDx

5.0
9 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

Cons

No concerns, this company is moving transplant care forward!

1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

Cons

For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

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