1 - Personal Trainer Canadian Fitness Professionals Employee Review

Team Manager was great, company days were fun, opportunity for completion of certification, attending the yearly trade show

It did not feel like upper management appreciated the customer service team, or truly listened to us, although we were basically the foundation of the company helping to bring clients in and servicing them

The team is very supportive and works hard to keep the business going.

Lack of clear communication from management, confusion for customers, no flexibility to improve their experience, and no opportunities for growth within the company. More focus on sales than on customer experience.