Caesars doesn’t care about their employees - Call Center Representative Caesars Entertainment Employee Review

If you’re being harassed by another employee, management and HR allow it and don’t do anything to reprimand or terminate the harasser. They would rather promote new hires or people from outside the organization rather than qualified individuals who have put in years of hard work and dedication with the company. They will also fire you for absolutely no reason other than the fact that they don’t personally like you. They will phrase it as “you’re not a good fit for the team” but won’t give any valid examples or evidence from performance evaluations to support that. They also decided to lay off people in the call center so they can outsource from overseas, but it doesn’t work well because every time you call, you get people who barely understand English and don’t understand what you’re telling them and don’t know how to transfer you to other departments. It makes for a very frustrating experience and horrible customer service.