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CSAA Insurance Group, a AAA Insurer

Engaged employer

Ok if you're a favorite - Auto Claims Adjuster CSAA Insurance Group, a AAA Insurer Employee Review

1.0
25 Dec 2023
Recommend
CEO approval
Business outlook

Pros

-Pretty good benefits and employee discounts

Cons

-Claims department is run like a military branch -No compassion -I was terminated while still in TRAINING for advising a policyholder the incorrect information. Isn't that what training is for?

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CSAA Insurance Group, a AAA Insurer Response
2y
Thank you for sharing your thoughts with us, we are sorry to hear you felt this way while working with us. CSAA Insurance Group is an equal opportunity employer and we treat the company and our colleagues with respect and dignity in an inclusive and supportive environment. Hearing this kind of feedback is concerning and we encourage any employee (current or former) who has concerns about their work environment or work experience to contact their HR Representative or the Speak-Up Line, 877-534-0373 (handled by a third-party vendor, available 24/7 and you may remain anonymous if you wish). This will enable us to explore the specific issue(s) in more detail, and address them directly, in the most appropriate way.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
7 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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