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CSAA Insurance Group, a AAA Insurer

Engaged employer

AAA - 100 Year old , once great, California Company flushed down the drain! - Product Manager CSAA Insurance Group, a AAA Insurer Employee Review

1.0
26 Jun 2008
Recommend
CEO approval
Business outlook

Pros

Large footprint across Northern CA, NV and UT. Front line employees are genuine, honest and hard working. Strong brand recognition.

Cons

Dishonest leaders. Claim to "Live" the Values of Diversity, Integrity, Excellence, Adaptability, Members First and Collaboration. Senior Executives, Jim Pouliot, Bob Wilkes and Paula Downey have destroyed a once great California institution by outsourcing California jobs to conservative states OK, AZ and CO, that takes care of the Diversity value. Staged employee engagement surveys that are used as a "Mousetrap" to further destroy employee morale. There goes the integrity. Taking low paying jobs out of California and placing them in states where they can pay even lower rates works for the short term, in the long term it damages the economy of California and thus impact their Members. There goes Members First.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, work/life balance

Cons

health benefits are not very competitive

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