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      CSAA Insurance Group, a AAA Insurer

      Engaged employer

      CSAA Insurance Group, a AAA Insurer reviews

      Could use some help - Help Desk Specialist CSAA Insurance Group, a AAA Insurer Employee Review

      3.0
      20 Aug 2009
      Help desk specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits, co-workers, supervisors, being "AAA", professional environment. It was great to work there, and great to say you worked for such a respected company.

      Cons

      lack of communication, poor upper management. You had to figure out a lot by trial and error, there was a huge lack of communication, the company had great employees basically up to upper management. From there on up there really seemed to be a lack of caring or concern about the employees

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      7 Jul 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      great company to work for

      Cons

      no complaints from me, great

      1.0
      4 Jul 2026
      It sr. manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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