Great people, not a fan of upper management - Office Coordinator/Receptionist CBIZ Employee Review

4.0
12 Jul 2025
Recommend
CEO approval
Business outlook

Pros

- Nice people to work with - The office felt like a family (not in a toxic way) - Breakfast/lunch catering 2-3 times a month and office snacks during busy season - Great location (near Link 2 and bus stops/transit center, close to coffee shops and a few lunch spots) - Decent benefits - Positive atmosphere - I really liked my team!

Cons

- Upper management (HQ) felt very disconnected from the individual offices - Constantly growing/acquiring firms but also layoffs happen somewhat often (are you making money or are you not?) - There could have been more benefits to working in office, even snacks weren't year-round - Not a ton of visible opportunity for growth outside of being an executive assistant - Job itself was pretty boring (which I didn't necessarily mind) since more people prefer to work from home and clients tend to do video meetings now, but because I needed to be stationed at the front desk, I wasn't able to do things around the office (including use the restroom) as much without missing a phone call or leaving a client waiting, unless I interrupted someone on the team to cover the front desk.

Explore other reviews about CBIZ

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay is very, very god.

Cons

The hours are very long.

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment and growth-oriented - office dependent. You will learn a lot and be exposed to all industries, which is great. If you are new, they will treat you with respect and try to help you learn; they understand it's a lot.

Cons

Like most companies, they want you to meet your billable hours, which is good. However, the negative here is if the company typically performs worse in the summer or the work starts to slow down for any reason, or you have too many staff competing for work, your billables begin to be negatively affected, which is faulted towards the employees ' performance. You need 150 billable hours a month, regardless of vacation and PTO. Nonbillable hours will not save you from the end goal, which is again, billable hours. Meaning, if you have a meeting, a federal holiday, or an office closure which is non-billable, you will have to make that time up. It's the hard law in this firm.

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