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      Brook Street

      Engaged employer

      Brook Street reviews

      Terrible company - Customer Service Representative Brook Street Employee Review

      1.0
      16 Jul 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The only pro was work from home full time, however they took this away from us, to go work in an office without a manager because some of the team weren't doing the job at home correctly

      Cons

      They got rid of 5 of us 2 weeks before Christmas because there wasn't enough work to keep everyone on, no warning, no help to find a different role within the agency

      avatar
      Brook Street Response
      11mo
      Hi, Thank you for your feedback regarding your assignment. The majority of people working for us have a very positive experience, but we accept things can go wrong and are sorry to learn your experience was a poor one. Kind regards, Brook Street UK

      Explore other reviews about Brook Street

      5.0
      29 Mar 2024
      Target gsa
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice and friendly and sweet

      Cons

      No downsides at this company

      2.0
      25 Feb 2024
      Associate
      Recommend
      CEO approval
      Business outlook

      Pros

      It provides experience in the run

      Cons

      Long hours for little pay

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