Terrible company - Customer Service Representative Brook Street Employee Review

1.0
16 Jul 2025
Recommend
CEO approval
Business outlook

Pros

The only pro was work from home full time, however they took this away from us, to go work in an office without a manager because some of the team weren't doing the job at home correctly

Cons

They got rid of 5 of us 2 weeks before Christmas because there wasn't enough work to keep everyone on, no warning, no help to find a different role within the agency

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Brook Street Response
11mo
Hi, Thank you for your feedback regarding your assignment. The majority of people working for us have a very positive experience, but we accept things can go wrong and are sorry to learn your experience was a poor one. Kind regards, Brook Street UK

Explore other reviews about Brook Street

5.0
29 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Nice and friendly and sweet

Cons

No downsides at this company

2.0
25 Feb 2024
Recommend
CEO approval
Business outlook

Pros

It provides experience in the run

Cons

Long hours for little pay

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