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Brody Brothers Pest Control

Engaged employer

A Family Like No Other; I Love Being a Brother! - Customer Service Representative Brody Brothers Pest Control Employee Review

5.0
19 Feb 2019
Recommend
CEO approval
Business outlook

Pros

From Day ONE at Brody Brothers, I knew I hadn't just joined a company- I had joined a family. A crazy, inclusive, dedicated, hard-working, wholesome family whose mission was clear: Prevent Pests, Protect our People. I have worked in both retail and food service before coming to this company. Never in my life have I felt respected at my place of work the way I do here. I have a voice and I am both heard and listened to. From day-to-day interactions with the owners, the managers, the technicians, and the office staff, everyone here treats one another like human beings; with joviality and warmth. Every member of the team is a vital component to what makes Brody Brother's a success, and it shows. I never thought a day would ever come where I get home from work and genuinely look forward to going back in the morning. When asked about my job, I can go on and on with pride about what a wonderful company I work for. This is a job that is all too easy to make into a career. I hope to be a Brody Brother for a long, long time! Just SOME of the Pros: - The training process is tailored to YOU and your pace. There is constant support from the whole team throughout the training, and you are encouraged to ask any questions that come to mind. - The office has a variety of fun pastimes for slower days and team bonding. Darts, Ping-Pong, Segways, Basketball, Cornhole, NERF guns, Air Hockey, Popcorn and Gumball Machines certainly make for a one-of-a-kind environment that blows all others out of the water. - Bagel Wednesdays and Donut Fridays are a weekly treat to look forward to! - The Technicians out in the field and the Office Staff are constantly in contact with one another, making for effective communication and various learning opportunities for the whole team. - You are ALWAYS learning something new! The owners (the original Brody Brothers) like to take time to sit down with the team and teach us all something new. There is never a dull day! - Saturdays (and, in the Winter, Sundays) off make for a great weekly routine. - The company color is a beautiful shade of green. It's something minor, but you don't know how much you appreciate something like that until you're face to face with your uniform! - The management here operates by an "Ask, Don't Tell" mentality. You're never forced to do something simply because you work here. You're asked to do things, not told or ordered to. You're asked for your opinions, your feedback, your observations- everyone here works to improve themselves as both people and as employees. The company can only improve as much as its people are willing to, so seeing the drive to keep getting better and more efficient even at the highest levels is extremely encouraging. - During my initial interview, I was asked "On a scale of 1-10, how weird and quirky would you say you are?". I absolutely LOVE that a company has the forethought to ask fun questions to break up the monotony of typical interviews.

Cons

If you ever decide to go work somewhere else, you will be sorely disappointed. This company sets the precedent for what a healthy, thriving workplace should be. They're good to their people; both their employees and their customers. The bar has been raised too high by Brody Brothers; you'd be hard-pressed to find one that can match them, much less surpass them. The only Con is still a Pro: You will forever be comparing other workplaces to this one.

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Brody Brothers Pest Control Response
3y
WOW thank you so much we really appreciate all the dedication and work the team gives every day!

Explore other reviews about Brody Brothers Pest Control

5.0
20 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Incredibly friendly crew of people that all chip in to help each other, no matter what. It really sets this place apart from the 99,9% of the workforce. It is nice to know there are still employers who care about the work environment they create and people that come to work with a good attitude willing to work hard with a smile on their face. Great place to build my career. Benefits are also really excellent. I can see the owner doesn't just focus on the take home pay but wants us to have good health and look to our future retirement years too. Other employers don't worry about that kind of stuff.

Cons

There really isn't a downside.

avatar
Brody Brothers Pest Control Response
1mo
Thank you so much for the kind words and for being part of the team for over 3 years! Hearing feedback like this truly means the world to us. We work really hard to create a workplace where people feel supported, appreciated, and excited to come to work — so it’s awesome to hear that reflected in your experience! Our team is absolutely our greatest strength, and we’re incredibly proud of the culture everyone helps create together every day. And don’t worry — we have no plans to change the core of what makes this company special 😊 Thank you again for all you do! Keep being awesome!
2.0
15 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Willing to make changes quickly when needed.

Cons

Not accepting of constructive feedback. One owner feels they are a good leader...has no idea about what a leader is. Not willing to grow a person. Do or fail and be fired...there is no middle ground. People are disposable and they don't care UNLESS you are one of their pets. A cat has more pull than anyone in the office. Lead CSR let's cat eat out of her lunch. Lead CSR is unprofessional and incompetent in her role but has more pull than anyone but the cat.

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Brody Brothers Pest Control Response
1mo
Thank you for taking the time to share your feedback. While we’re sorry this was your experience, we genuinely appreciate hearing different perspectives because we’re always genuinely looking for ways to improve and grow. We know no company or leadership team is perfect, and feedback — even when difficult to hear — gives us an opportunity to reflect and continue improving communication, leadership, and the overall employee experience. We appreciate your comments and wish you the very best moving forward.
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