Pros
The company has such great potential for its size, with talented practice leads and domain experts providing deep technology expertise and solutions across the wider digital transformation spectrum so vital to today’s market.
Cons
My recent experience at Brillio inspired me to write my first ever (and only) review here. The company has such great potential for its size, with talented practice leads and domain experts providing deep technology expertise and solutions across the wider digital transformation spectrum so vital to today’s market. Unfortunately, the company leadership continues to get in its own way and hamper any attempts by talented resources to grow/evolve the brand (and themselves). To be fully transparent and blunt, while the CEO has charisma and drive, he manages to overshadow his positive attributes by an unnecessary sense of dark ego and oftentimes demeaning and inappropriate behavior. Examples include ridiculing and insulting market/account leads in public during large meetings (perhaps out of personal insecurities?), creating uncomfortable and borderline offensive situations for employees during company events/outings, etc. The result of all this is two-fold. First, the executive team is a collection of agreeable and politically-driven “bobbleheads” who dare not question or challenge anything he says, no matter how irrational or detrimental to the company’s vision and goals. If they dare to do so, they don’t last long. Second, the turnover among the Markets/Sales leadership is incredible. The normal “life expectancy” of a sales or territory lead is typically 6-9 months (if that). If you make it through a year, you are a survivor! Furthermore, the culture’s mindset towards Markets/Sales is purely “rolodex” driven (i.e. who do you know and how quickly can you bring us in there, purely based on your personal relationships) and with an immediate contentious posture, as opposed to an offering/solutions driven sales strategy complemented by a collaborative internal culture focused on winning together. A number of established and talented sales professionals have come and gone in a matter of months – almost all of them coming in with an honest sense of purpose and desire to drive growth across the company’s digital transformation solution areas that look so good on paper, only to find out that ultimately it’s all about landing “bodies” (i.e. staff aug), which seems to be where most deals typically end up anyway (it’s part of the company’s DNA after all). In some cases, the separation is so unprofessional and badly managed by Brillio, that legal means have been employed by departed employees to just get paid what they are owed. Ironically, the same professionals that leave unceremoniously or are let go as a result of this “nobody is good enough” attitude and treatment, frequently end up in high-visibility positions at Brillio’s clients, prospects or strategic partners. What does leadership think these talented individuals will have to say about their experience at Brillio – and how will this affect the company’s brand and culture? Does no one there consider this (even within Bain Capital, who has a majority ownership stake)? If you are a markets/sales leader considering joining this company, you have been warned – and take the majority of the “positive” reviews here by active employees (who have been bullied into writing them) with a grain of salt. The truth is out there for everyone to see, so feel free to ask around.