Worst experience of my career - Customer Service Bright Money Employee Review

1.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

I tried my best to find atleast 1 postive thing but sorry NONE

Cons

No work life balance. Senior manager and manager both come from very basic domestic companies who are handling US process with no idea has to how it works. If someone is trying to do a good job and improve the process, support others they are treated badly. They are not good with process no learning to look forward neither are they good with people or treat them like human beings. Worst experience of my career so far

Explore other reviews about Bright Money

5.0
5 Oct 2021
Recommend
CEO approval
Business outlook

Pros

They have an accelerated growth program for professionals to become leaders and own a team. The culture is built on respect, aptitude, empathy, and accountability. Great benefits and very flexible work/life balance.

Cons

You're challenged with ambitious projects.

1.0
7 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Looking forward to scope for improvement and a healthy work culture to continue to working with Bright

Cons

-The workload is to much -The manager and higher ups expects us to complete work of 2-3 people in one day because they dont want to spend money or plan properly -No fixed routine they keep expecting us to work the whole time - No one to take actions of concerns - alot of micro management - this has caused a stressful work culture and affecting employees health - they don’t provide india leaves or US leaves but promise in the offer letter that we get 42 leaves

3
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