Pros
The mission at Book Trust is undeniably inspiring. The program works, and the impact is only growing.
Cons
No doubt will the new senior leadership at Book Trust attribute these bad reviews to a team resistant to change and hostile to newcomers. Unfortunately, this is not the case when nearly ten people have left after they transitioned in. Through their actions of micromanaging, berating employees for perceived slights, and passive aggressiveness, they have shown that they do not trust in the ability of their employees. They have continually shown to be resistant to feedback, preferring to surround themselves with those that agree with them. The open feedback culture previous to the new management was one of the things that made Book Trust great and it is sad to see that culture change into one that is much more closed door.