Pros
The Boston franchise owners are down to earth good people. They mean well and you can tell they care about the company and their people (They have strong ethics) . As with any small business there are advantages and disadvantages based on the size of the company, but Boston did a good job of trying to take care of it's employees despite it's size. The venue itself is very fun and you get to interact with folk from all walks of life. If you're someone who can adapt to the needs of their schedule and want to be social at work this is a great early job for you.
Cons
The average age of the people who work there is quite young, making it hard for older employees to envision a longer term career here. The revolving door of high school and college part timers makes forming relationships with your coworkers difficult, and means the majority of the decisions are made with this in mind. It works for them and is a great job if you're starting out in your career. The parent company was very controlling. Visitors would ask if there are more locations coming to the US, but we would always have to skirt around the topic with "maybes" and "hopefully's". My understanding is that the leadership at the parent company were difficult to work with and so many deals fell apart, which is sad because it's a cool business.