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Biscuits & Bath

Is this your company?

"DO NOT WORK HERE!" - Anonymous employee Biscuits & Bath Employee Review

1.0
9 Jun 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Enjoyed the customers and interacting with dogs!

Cons

I am not going into detail about occurences, but I would not bring my own dog to doggy day care or overnight boarding. I do not recommend it for the following: the ratio of shift coverage to boarded dogs; poor interpersonal communication and delegation of tasks by management; the cleaniless of corrals and kennels; and lastly poorly trained associates. I think anyone with sound judgement can interpret what these mean for their dog's care. The pretentious "we are a happy family act" given to new hires and customers are overdue several Academy Awards. When the truth is the morale is poor; and gossip and drama is perpetuated in the workplace.The Company views these dogs more as revenue and numbers as I have reoccuringly witnessed clients opt-out for indepedent walkers or competitors. Pay is not competitive, little to no opportunity for advancement, disorganized supervisors, poor updating of records, high employee turnovers, and lack-lustered management that communicates curt and snippy. "I DO NOT RECOMMEND EMPLOYMENT HERE. I THOUGHT IT WOULD BE A GREAT JOB BECAUSE OF WORKING WITH DOGS, BUT I HAVE NEVER SEEN A PLACE WHERE BOTH MANAGEMENT AND ASSOCIATES ARE SO MISERABLE!"

Explore other reviews about Biscuits & Bath

5.0
3 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Awesome it was great .

Cons

None , loved it .

1.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Having difficulty finding any benefits at all. One of the worst places I have ever worked. Biscuits & Bath has made me go on medication for depression and anxiety.

Cons

Corporate management is horrible; communication is non-existent, and is dominated by a culture of fear. You will come in one day to find that your critical coworkers have been fired abruptly, and are never replaced. Business strategy could be described as "frantic" or "erratic"- every week there is some new pressing emergency which demands you drop everything else you've been assigned. You will be given a crushing amount of responsibilities, and then your goals will be constantly revised upwards, with no increase in resources. You will be perpetually squeezed. Even though the company raises prices significantly every year to "give our employees a good standard of life," you will never actually get a raise. Your sick days and PTO are drawn from the same bank (12 days a year), and you will never get any holidays off. Don't want to work on Christmas Day or Thanksgiving? Better be prepared to use 1/6th of your time off for the entire year. Management is both chronically disorganized and overbearing. You will be given totally absurd goals, work yourself ragged in an attempt to meet them, and never get anything in return- not even recognition or a "good job." Every Friday you will have to send the CEO a personalized email listing all the things you did that week, which will never, ever, ever get a response. The company is "always hiring" because staff turnover is absurd- location managers are hired, and within a month they'll be fired, without even a chance to acclimate and prove themselves. This is a bad, bad, BAD place to work. If I can convince just one other person not to subject themselves to this work environment, maybe my time here meant something.

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