Thrilled with My Decision to Join Billtrust - Senior Corporate Trainer Billtrust Employee Review

5.0
7 Mar 2017
Recommend
CEO approval
Business outlook

Pros

What stands out to me, more than anything else, is that what I was sold on during the interview process has proven to be true. If anything, several of my expectations have been surpassed. This is an organization full of smart people who are truly committed to this organization being the best it can be. I have experience working for companies of different sizes, companies with different cultures, and companies at different stages in their evolution. Given that experience, I can attest that the emphasis Billtrust places on its culture and the employee experience is world class. In particular, the BT value of Family First is supported at a level which I've never before witnessed. For someone with a young family, that is worth its weight in gold. Billtrust really is a great place to work, and an organization I am proud to represent.

Cons

I have worked at organizations where people were able to 'skate by' through doing the bare minimum. That works for those employers and for certain employees. Billtrust is not that type of organization. There are high expectations for everyone who gets hired, and if you don't feel like that is what you are looking for, I can see working for BT being a negative experience.

Explore other reviews about Billtrust

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Ownership and drive are rewarded

Cons

Lots of org changes after PE camein

2.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good payment platform for mid-market companies

Cons

If you’re an experienced sales rep, avoid this company. They’ve gone through multiple structural changes over the last year, and another one appears to be coming soon. The PE firm already cleaned house across leadership and brought in a brand new executive team with little to no experience selling accounting software. The organization feels extremely disorganized. Expect heavy micromanagement through tools like Gong and Force Management training. AEs are treated more like glorified BDRs, while SEs control most of the sales cycle. Even getting deals approved internally is painful, with layers of unnecessary approvals slowing everything down. Hardly anyone on the net new logo team made quota last year, and this year appears to be trending the same way. Territories are divided using poor Salesforce data. Out of roughly 250 assigned accounts, maybe 30 actually fit the ICP. Training is practically nonexistent after they let go of most of the training staff, and marketing is ineffective. The one positive I’ll give Billtrust is that the product itself is solid. However, implementation costs can be absurd, sometimes costing more than the subscription fees themselves.

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