Unequal compensation and uncaring management - Geek Squad, Consultation Agent Best Buy Employee Review

3.0
1 Dec 2021
Recommend
CEO approval
Business outlook

Pros

- Good scheduling, willing to work with employees - Some managers genuinely cared (shoutout to Matt in Geek Squad)

Cons

- Pay could be significantly higher for less experienced new hires, managers unwilling to consider raises even when personal stats exceeded expectations - A number of managers unwilling to work alongside their employees (played games on their phone) - Very heavy push for store credit cards and services, sometimes to the degree of predatory behavior with leasing options (leasing had criminal levels of interest when not paid back and offered to people with poor credit)

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5.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Fun easy work that's not hard

Cons

Pushing cards and memberships too much feels a little iffy

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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