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      Great GM, but poor leadership overall - Geek Squad CIA Best Buy Employee Review

      5.0
      1 Jun 2026
      Geek squad cia
      Recommend
      CEO approval
      Business outlook

      Pros

      Great General Manager, that’s about it.

      Cons

      All of the leadership besides the GM were unprofessional. They couldn’t help it but most were incompetent.

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      4.0
      2 Jun 2026
      Geek squad advanced repair agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Good co-workers and easy work

      Cons

      Back of office repair agents still need to interact with customers

      3.0
      2 Jun 2026
      Advanced repair agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Busy, Choose when you take breaks

      Cons

      Can get overwhelming, have to call many people

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