Terrible management - Sales Support Bath & Body Works Employee Review

1.0
19 Jul 2018
Recommend
CEO approval
Business outlook

Pros

The pay was good for a retail job.

Cons

I worked there for 3 days before the manager told me she would call me for my next shift, I waited 2 weeks just for her to call me to tell me that my shift was cut for the night... a shift I was unaware that I ever scheduled for in the first place. During the call, she told me she would call me for my next available shift. She never did, despite telling me that they REALLY needed people for sales support. Eventually, I just got another job since I wasn't going to wait forever for her to call me back. I would probably go to a different store location to work since the one I was at had bad management.

Explore other reviews about Bath & Body Works

5.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Fun product to sell, loyal customers, free product to try

Cons

None I can think of

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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