Sales Associate - Sales Associate Bath & Body Works Employee Review

3.0
21 Jun 2012
Recommend
CEO approval
Business outlook

Pros

Great people to work with, friendly, knowledgeable and always willing to help you. Fun environment in a nice store with great products. Exciting to work with customers - known for good customer service.

Cons

I was hired for the summer part-time yet still only worked once in the span of two weeks. I was given two officially scheduled days (one of which they called me to cancel on because they had overbooked the amount of hours scheduled) and the rest call-ins. I have never been asked to come in on a call-in day yet. I'm typically only given work for three days a week, with only one of those days being a scheduled, non-call in shift. It's very hard to get hours in and they still haven't finished training me so I'm not authorized to work the cash wrap yet. I'm not sure if my hours will be able to get any better this summer since I haven't been given the training necessary and they aren't bringing me into the store to finish that training. In my opinion, it isn't fair for sales associates to be hired and then never needed to come in or used for anything.

Explore other reviews about Bath & Body Works

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun co-workers and friendly management

Cons

Floor sets are long and late but easy hours Random hours

4.0
9 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Working at the Home Office space in Columbus was a huge perk. Star Bucks and employee only healthcare services provided onsite. Rich culture that encourages being yourself and working hard through partnerships with other associates.

Cons

Learning & Development within Human Resources was a very ambiguous field to work in. Management left me chasing my tail and sent me down rabbit holes they later scolded me for pursuing. There was one instance where I had to update Onboarding materials, I was told to use a specific font and to reach out to Marketing to obtain the font. Marketing told me that font was retired and I could use a variety of other fonts. My Manager told me "no you're going to use that font," I had no access to that font and she would not do anything to help grant me access to that font, I needed Adobe Pro installed on my computer to obtain the retired font, and she did not approve the budget request for me to get it installed. I had to go through IT to obtain a work around that she did not help with at all. I'm not sure if it was a test or what in the world she was doing, but it was that kind of indirect, weird, almost non sequitur responses from her while trying to deal with a simple request of utilizing the correct font that continued while working with her. "What do you want to work on?" I would explain what I wanted to work on. "Well no, that wouldn't be good at all, that would be a complete waste of time." I had a stellar experience working with the Learning & Development team in the Distribution Centers for 2.5 years, but moving to the Home Office space was a complete 360, from comfort and encouragement, to ambiguity and cold shoulders from leadership.

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