Terrible leadership - Customer Service Specialist Baron BMW Employee Review

1.0
4 Mar 2021
Recommend
CEO approval
Business outlook

Pros

pay is very well for the industry

Cons

management lacks desire to do anything other than the minimum required, lots of blame passed around. Poor leadership from the top. Company says the right things but then doesnt act on the same things.

Explore other reviews about Baron BMW

5.0
7 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Good pay, Busy environment, air conditioning

Cons

Sales buys wrecked cars, not enough computers

2.0
19 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Recently remodeled dealership. good location.

Cons

Constant threats from manager to decrease pay rate, threats to withhold payment for completed jobs. Changed my scheduled hours, was put on rotating 4 day schedule, that may have you for instance work Monday, Tuesday, Friday Saturday one week, then 4 days straight another. You could never for instance play a sport on Saturdays, because your rotating schedule may have you work 2 saturdays in a row, then have a few off. They expect you to come in and work on your days off, under threat of paying someone else for your work if you don't come in. refused to pay for training travel expenses. And of course there's everyone's favorite, they cut the paid time for wheel alignments and brakes! Had over 100% turnover in the service advisors over 12 months.

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