Q: What are the top reviewed jobs at Bakkt?

Customer Service Representative (12) , Travel Agent (6) , Customer Service Representative (CSR) (5) , Director (5) , Software Engineer (5) , Supervisor (5) , Software Development Engineer In Test (SDET) (4) , Customer Service (2) , Front Line Agent (2) , Manager (2) , Product Owner (2) , Scrum Master (2) , Senior Customer Service Representative (2) , Senior Travel Agent (2) , Travel Consultant (2)

Question 1

Does Bakkt pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Bakkt employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bakkt. This rating has improved by 1% over the last 12 months.

Question 2

How satisfied are employees working at Bakkt?

Accepted Answer

28% of Bakkt employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Bakkt 3.2 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

Question 3

What are the top reviewed jobs at Bakkt?

Accepted Answer

Customer Service Representative (12), Travel Agent (6), Customer Service Representative (CSR) (5), Director (5), Software Engineer (5), Supervisor (5), Software Development Engineer In Test (SDET) (4), Customer Service (2), Front Line Agent (2), Manager (2), Product Owner (2), Scrum Master (2), Senior Customer Service Representative (2), Senior Travel Agent (2), Travel Consultant (2)

Question 4

What are the pros of working at Bakkt according to real employee reviews?

Accepted Answer

"they pay is good and they do hire within and always have a lot of openings always offering OT" ((in 11 reviews)); "Good benefits & pay" ((in 9 reviews)); "Some great people" ((in 5 reviews)); "Beautiful office space at Avalon with easy parking." ((in 3 reviews)); "Great team" ((in 3 reviews))

Question 5

What are the cons of working at Bakkt according to real employee reviews?

Accepted Answer

"Senior leadership; top heavy org especially on the tech side" ((in 12 reviews)); "Communication with the staff from management is terrible." ((in 7 reviews)); "Management is not very good" ((in 5 reviews)); "Been multiple layoffs over the past year." ((in 4 reviews)); "The culture is antiquated and old school for a supposedly modern fintech company with remote work not allowed even after people joined the company believing it was an option." ((in 4 reviews))

Question 6

What are employees saying about Bakkt redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bakkt redundancy and their outlook for job security at Bakkt in 2026.

Bakkt

Excellent product, culture and work like balance. - Anonymous employee Bakkt Employee Review

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