Pros
The people - 2023 saw a lot of change, but we now have an amazing group that is aligned, bought in, and supportive.
The product - Our technology is easily the best in the industry, which makes life much easier as a sales person.
The process - The company has been much more strategic with its larger partnerships and with that understands that customers need a higher level of support. There's evidence every day that we are implementing the tools to deliver on that from the top down.
Cons
We are a robotics company in an industry slow to adopt change. We're a small fish in a big pond when it comes to the janitorial space. Many people have done things a certain way forever and we are often their first attempt at automation. The life of a disruptor!