3y
Thank you for providing insight into what a new associate can expect at Availity. We work hard to provide the necessary training and tools for each associate to succeed. And, while we have become a remote company, we strive to be accessible to anyone who needs our help by just being a click away.
This industry is ever-changing, so we hear you about the amount of information to learn. While the healthcare industry can seem complex, we try to break down all the information in a way that makes sense. Learning something new daily comes with the territory and happens even to our most seasoned healthcare professionals. So, we have designed our training to help new associates get up to speed at a pace that is not too overwhelming.
Again, thank you for your review, and we are so happy to have you in our call center taking care of our customers.