Very supportive environment - Customer Service Representative Availity Employee Review

4.0
9 Jun 2022
Recommend
CEO approval
Business outlook

Pros

great colleagues and great supervisors

Cons

Working with the public can be draining

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Availity Response
4y
Thank you for sharing such positive comments! We also think the Availity team is excellent and appreciate this feedback. We are proud of our customer service team members, who work every day to delight our customers. Keep up the excellent work! We know that solving customer issues can sometimes be challenging, so we hire the best talent and provide training to handle all the different personalities and scenarios. We still believe that our customers’ interactions, good or bad, make us better—as we gain new perspectives and continually work to improve.

Explore other reviews about Availity

5.0
20 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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