Does Atrium Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Atrium Hospitality employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Atrium Hospitality. This rating has been stable over the past 12 months.

How satisfied are employees working at Atrium Hospitality?

56% of Atrium Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Atrium Hospitality 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Atrium Hospitality?

General Manager (23) , Sales Manager (19) , Front Desk Agent (13) , Manager (10) , Catering Sales Manager (7) , Human Resources Generalist (7) , Banquet Server (6) , Event Sales Manager (6) , Executive Chef (5) , Human Resources (5) , Night Auditor (5) , Assistant General Manager (4) , Culinary Associate (4) , Director (4) , Director of Sales and Marketing (4)

What are the pros of working at Atrium Hospitality according to real employee reviews?

"The benefits are great if you can afford them (having a varying schedule based on occupancy is horrible for financial planning)." ((in 28 reviews)); "both remote and on property Owner/Operator of most of the hotels so your voice is heard and matters Great Culture" ((in 23 reviews)); "Great people in the department" ((in 12 reviews)); "Senior leadership cares about associates." ((in 10 reviews)); "Core values are lived out." ((in 7 reviews))

What are the cons of working at Atrium Hospitality according to real employee reviews?

"Low pay and have to stay late if coworker doesn't show up." ((in 29 reviews)); "Poor management, executive manager of the housekeeping department is careless about people’s requests and health issues" ((in 15 reviews)); "Bad upper management, being told by different people to do other things." ((in 12 reviews)); "no work life balance." ((in 7 reviews)); "The managers don’t manage, they try to implement models from the previous jobs that they left." ((in 6 reviews))

What are employees saying about Atrium Hospitality redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Atrium Hospitality redundancy and their outlook for job security at Atrium Hospitality in 2026.

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Atrium Hospitality

Atrium Hospitality reviews

Average - Sales Manager Atrium Hospitality Employee Review

3.0

13 Mar 2017

Sales manager

Recommend

CEO approval

Business outlook

Pros

Experienced, knowledgeable leadership Nice, kind, friendly coworkers and hourly associates Generous bonus plan if you can meet goals Many people stick with the hotel for a long time

Cons

Very high sales goals, sometimes unreachable Market segments for different sales managers are not clear Lots of busy work (weekly/monthly) that takes away from selling Not the best benefits plan; people were on their spouses plans from other companies No automatic paid holidays or holidays off. Sick days, vacation days, and holidays all come from "Paid Time Off". They'll never make you work Christmas, but you don't just get it off if it's on a weekday - you have to use time off for it.

Atrium Hospitality Response

First, thank you for your patience with our response. We appreciate you taking the time to provide your feedback about your time with Atrium Hospitality. We are pleased to know that you found our benefits and work environment favorable as these are key priorities for us. And we welcome your comments and take your feedback seriously as we continue to grow while improving our processes, benefits and work to make sure we continue paying competitive wages. We continue looking at each of these items very critically with the goal of making adjustments when and where possible. We appreciate your input as we continue to make Atrium Hospitality a great place to work and grow! All the best to you in your future endeavors.

Explore other reviews about Atrium Hospitality

5.0

15 Apr 2026

Sales manager

Recommend

CEO approval

Business outlook

Pros

Free lunch Hotel discount Bouns

Cons

Housekeeping and front desk could be stronger.

1.0

19 May 2026

Department head

Recommend

CEO approval

Business outlook

Pros

Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

Cons

Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

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Catering Sales Manager

Catering Sales Manager

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Average - Sales Manager Atrium Hospitality Employee Review

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