Poor management and CEO - Customer Service Representative Atlantic Aviation Employee Review

2.0
15 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Cost of living stipend. Good local workers.

Cons

This company use to care about employees but now is cutting every corner to raise profits for selling on stock market. Employees unionized to save jobs while KASE cut every corner in the book. Even violating safety regulations. Employees hired for one position expected to work other positions with no cross training or pay increase- read fine print on sign on contract. says “or do whatever is asked of you”. Managers are passive non confrontational and have no leadership skills. Put into roles with no management skills due to high turnover. Will not give straight forward answers leading you to believe false information that leads to employee write up. No opportunity for growth or moving up in KASE. Pay raise is not guaranteed. Yearly bonus not guaranteed.

avatar
Atlantic Aviation Response
10mo
Thank you for sharing your thoughts and experiences with us. We appreciate your feedback and are genuinely sorry to hear that your time here did not meet your expectations. It's important for us to hear from our team members, especially regarding concerns about management and workplace dynamics. We are working hard to help managers with all aspects of Leadership Training to support our employees for a positive work environment. We take these matters seriously and are continuously looking for ways to enhance communication and support for all employees. Your points about cross-training and opportunities for growth are valuable, and we are committed to reviewing our practices to ensure a more positive experience for our team. We strive to create a workplace where everyone feels valued and has a chance to grow. Thank you again for your insights. We wish you all the best in your future endeavors.

Explore other reviews about Atlantic Aviation

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice people, great to make connections

Cons

It’s not the best schedule

avatar
Atlantic Aviation Response
4w
Thank you for taking the time to share your experience! We're thrilled to hear that you enjoy the positive atmosphere and the connections you're making. We understand that scheduling can be a challenge, and we’re always looking for ways to enhance our team’s experience. Your feedback is valuable to us as we continue to improve. We're glad to have you on the team!
1.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Health insurance benefits are solid and the company has an established corporate structure. Pay is consistent, but those are the only notable positives.

Cons

Local management is ineffective, unprofessional, and visibly disengaged. Direct leadership lacked initiative, accountability, and basic communication skills, often appearing indifferent unless corporate oversight was involved. Expectations were unclear and inconsistently enforced, creating a disorganized and frustrating work environment. There was a noticeable reliance on surveillance rather than leadership. After receiving a final warning, camera monitoring became excessive and felt targeted, as if management was more focused on finding reasons to terminate employees than actually supporting improvement. The overall culture is unsupportive and transactional. Employees are treated as expendable rather than valued, which contributes to low morale, lack of trust, and high turnover. Stronger leadership at the local level is clearly lacking.

avatar
Atlantic Aviation Response
2mo
Thank you for sharing your experience. It’s great to hear that you found our health insurance benefits solid and that the pay was consistent. We take concerns about management and workplace culture seriously. Your insights regarding leadership effectiveness and communication are valuable, and we will ensure they are addressed with the appropriate teams. Our goal is to create a supportive environment where employees feel valued and empowered. We are committed to making improvements and fostering a culture that encourages growth and accountability. We wish you the best moving forward.
See reviews by: Helpful|Rating|Date|All