Downsides...
1. Pay is well below market average - they seem to have not realised that the recession has now in fact long passed, and you cannot continue to pay people such low rates. They can (and will) go elsewhere for fair pay.
2. No recognition for hard work. I worked amazingly hard for a year, going well over and above my job role, with documented successes - and was offered a tiny pay rise in return.
3. People in higher management positions are there regardless of their actual management skills - some are truly awful. Servest need to realise that managers are only as strong as the team under them.
4. Staff are not treated as people with families, lives, etc. They are just a cog in a money-making machine, who can easily be replaced.
