Pros
The vision of the CEO is a good one.
Cons
The company's culture is dis-functional at best.. The message from the home office is one of "Doing the Right Thing", however the store operations group does just the opposite. Consistently using unprofessional tactics to bully and intimidate store management. The stores are not given the resources to run the properly. When converted from Garden Ridge to At Home they spoke of leaving behind the culture and putting customer and associates first. They have never been farther from that than they are right now. The only thing that seems to be important to District Managers and above is how many pallets of freight did you get done today. Store conditions and employee relations are an after thought. In 20 years of retail management I have never seen a company manage their assets in a less professional and more disorganized manner from their Human Resource dept down.