customer service - Participant Service Associate Ascensus Employee Review

4.0
27 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Technology is great, people are wonderful, help has been great, like that it is actual claims work and able to show on actual accounts.

Cons

Explanations, organization, poor receipt evaluation

Explore other reviews about Ascensus

1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Generous PTO if you lasted five or more years.

Cons

Everything else. Poor management, plays favorites, rewards people who play the game and then expect people passed-over for promotions to train their new bosses. Artificially inflate metric standards so it is impossible to get a max raise because it is physically impossible to meet the goals (partly company-wide so not even possible to control with personal hard work).

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